The Worst Home Health Care Agencies in Connecticut

As the US population grows older, more of us are going to need some kind of help with our daily routines or to recover from specific afflictions. Much of that care will take place outside of a hospital or residential care setting. We believe that one of the best ways to live longer or to recover faster is through health care services that are delivered in your home.

There are many benefits to receiving health care at home. First, it is often more convenient for patients, since they don’t have to travel to a facility. Second, it can be less expensive than receiving care in a hospital or other setting. Third, patients may feel more comfortable and relaxed in their own homes. Home treatment has been shown to lead to faster recoveries and better overall outcomes than similar treatments administered in a hospital or group home setting.

Home Health Care Agencies in Connecticut

There are 76 home health care companies registered with the Centers for Medicare & Medicaid that serve the Highland, Arkansas area. Because home health care agencies visit your home, you may be in an agency's service area even if they do not have an office in Highland.

The list below shows the worst home health care agencies in the market ranked by their overall 5-star quality of care rating. (Click here to see the best home health care agencies in Connecticut.)

Name	5-Star Quality of Care Rating
PATIENT CARE 1344 SILAS DEANE HIGHWAY, SUITE 513 ROCKY HILL, CT 06067	1:
NURSING SERVICES INC 21 HIGH ST EAST HARTFORD, CT 06118	1.5:
KEEPMEHOME 1340 WORTHINGTON RIDGE BERLIN, CT 06037	1.5:
EQUINOX HOME CARE, LLC 80 FERRY BOULEVARD, SUITE 205 STRATFORD, CT 06615	1.5:
TOTALITY HOME HEALTH CARE AGENCY LLC 546 BOSTON POST ROAD MILFORD, CT 06460	1.5:
TOTALCARE HOMECARE 2321 WHITNEY AVE STE 503 HAMDEN, CT 06518	1.5:
AMERICAN HOME HEALTH, INC 567 NEW PARK AVENUE WEST HARTFORD, CT 06110	1.5:
TOUCHPOINTS AT HOME 1838 SILAS DEANE HIGHWAY ROCKY HILL, CT 06067	2:
ENHABIT HOME HEALTH 2080 SILAS DEANE HWY, 2ND FL ROCKY HILL, CT 06067	2:
AVERY HEIGHTS HOME HEALTH AGENCY 705 NEW BRITAIN AVE HARTFORD, CT 06106	2:
NIGHTINGALE VISITING NURSES OF CONNECTICUT 9 W BROAD STREET, STE 610 STAMFORD, CT 06902	2:
CARECO MEDICAL INC 398 WILLETTS AVENUE WATERFORD, CT 06385	2:
UTOPIA HOME CARE INC 444 FOXON ROAD EAST HAVEN, CT 06512	2:
ADVANCED HOME HEALTH CARE AGENCY, INC 104 PARK ROAD WEST HARTFORD, CT 06119	2:
FRANCISCAN HOME CARE AND HOSPICE CARE 267 FINCH AVE MERIDEN, CT 06450	2.5:
INTERIM HEALTHCARE OF HARTFORD 231 FARMINGTON AVE FARMINGTON, CT 06032	2.5:
RVNAHEALTH 27 GOVERNOR STREET RIDGEFIELD, CT 06877	2.5:
MCANGEL HOME VISITING NURSES, LLC 60 WASHINGTON AVE, STE 105 HAMDEN, CT 06518	2.5:
VISITING NURSE SERVICES, INC OF SO CT 24 SCOTT STREET HAMDEN, CT 06514	2.5:
HOME HEALTH SPECIALTY SERVICES, INC 2524 DIXWELL AVENUE HAMDEN, CT 06514	2.5:
FAMILY CARE VISITING NURSE & HOME HEALTH CARE AGENCY LLC 999 ORONOQUE LANE STRATFORD, CT 06614	2.5:
DAY KIMBALL HEALTHCARE 415 RIVERSIDE DR, STE 3 NORTH GROSVENORDALE, CT 06255	2.5:
MOZAIC HOME CARE AND HOSPICE 4200 PARK AVENUE BRIDGEPORT, CT 06604	3:
VISITING NURSE ASSOCIATION OF SOUTHEASTERN CONNECTICUT, INC. 403 N FRONTAGE ROAD WATERFORD, CT 06385	3:
MCLEAN HOME CARE AND HOSPICE 75 GREAT POND RD SIMSBURY, CT 06070	3:
VISITING NURSE & HEALTH SERVICES OF CONNECTICUT 8 KEYNOTE DRIVE VERNON, CT 06066	3:
FARMINGTON VALLEY VNA 8 OLD MILL LANE SIMBURY, CT 06070	3:
MIDDLESEX HEALTH CARE AT HOME AND HOSPICE PROGRAM 117 MAIN STREET MIDDLETOWN, CT 06457	3:
VISITING NURSE & HOSPICE OF LITCHFIELD COUNTY, INC. 32 UNION ST WINSTED, CT 06098	3:
VISITING NURSE & HOSPICE OF FAIRFIELD COUNTY, INC 22 DANBURY ROAD SUITE 1 WILTON, CT 06897	3:
LIGHTHOUSE HOME HEALTH CARE LLC 88 RYDERS LN STE 2 STRATFROD, CT 06614	3:
ATRINITY HOME HEALTH LLC 8 RESEARCH PARKWAY, SUITE 2 WALLINGFORD, CT 06492	3:
VISITING NURSES OF THE LOWER V 61 MAIN ST CENTERBROOK, CT 06409	3:
WESTBROOK VISITING NURSES & PUBLIC HEALTH 866 BOSTON POST ROAD WESTBROOK, CT 06498	3:
WAVENY HOME HEALTHCARE 22 DANBURY RD, STE 2 WILTON, CT 06897	3:
ATHENA HOME HEALTH & HOSPICE 135 SOUTH ROAD FARMINGTON, CT 06032	3:
THERE FOR YOU HOME CARE SERVICES 534 FROST ROAD WATERBURY, CT 06705	3:
BRISTOL HOSPITAL HOME CARE AGENCY 32 VALLEY STREET, STE D, BRISTOL, CT 06010	3:
HARTFORD HEALTHCARE AT HOME 1 NORTHWESTERN DRIVE SUITE 101 BLOOMFIELD, CT 06002	3.5:
INFINITY HOMECARE SERVICES, LLC 119 SANFORD ST HAMDEN, CT 06514	3.5:
MASTERS IN HOME CARE, LLC 40 COLD SPRING ROAD ROCKY HILL, CT 06067	3.5:
WESTERN CONNECTICUT HOME CARE INC 100 SAW MILL ROAD DANBURY, CT 06810	3.5:
YALE NEW HAVEN HEALTH-HEALTH AT HOME 500 BIC DRIVE, SUITE 200 MILFORD, CT 06461	3.5:
ORANGE VISITING NURSE ASSOCIATION 605A ORANGE CENTER RD ORANGE, CT 06477	3.5:
VNA HEALTH AT HOME 365 MAIN STREET, SUITE 3A WATERTOWN, CT 06795	3.5:
STRATFORD VNA 3060 MAIN STREET STRATFORD, CT 06614	4:
MASONICARE HOME HEALTH & HOSPICE, INC 97 BARNES RD, STE 4 WALLINGFORD, CT 06492	4:
CONSTELLATION HOME CARE 14 WESTPORT AVENUE NORWALK, CT 06851	4:
TRINITY HEALTH OF NEW ENGLAND AT HOME 659 TOWER AVE, FL 2 HARTFORD, CT 06112	4:
BERLIN VISITING NURSE ASSOCIATION 240 KENSINGTON RD BERLIN, CT 06037	4:

How are Home Health Care Agencies Rated?

The Centers for Medicare & Medicaid ("CMS") generates two types of 5-star rating, the Quality of Patient Care Star Ratings and Patient Survey Star Ratings.

Quality of Patient Care Ratings are based on data compiled by CMS based on the percentage of patients whose conditions improve as a result of care provided by the agency. The general guidelines are that these measures should :

• Apply to a substantial proportion of home health patients and have sufficient data to report for a majority of home health agencies.
• Show a reasonable amount of variation among home health agencies and it should be possible for a home health agency to show improvement in performance.
• Have high face validity and clinical relevance.
• Be stable and not show substantial random variation over time.
• Have changed over time based on the results of ongoing monitoring analyses, technical expert panel input, and stakeholder feedback.

Patient improvement is measured in the following ways:

• Timely Initiation of Care
• Improvement in Ambulation
• Improvement in Bed Transferring
• Improvement in Bathing
• Improvement in Shortness of Breath
• Improvement in Management of Oral Medications
• Acute Care Hospitalization

CMS also regularly surveys home health care patients using The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey ("HHCAHPS”). Patients are asked to rate the home health care agency according the following:

• Percent Of Patients Who Reported That Their Home Health Team Gave Care In A Professional Way
• Percent Of Patients Who Reported That Their Home Health Team Communicated Well With Them
• Percent Of Patients Who Reported That Their Home Health Team Discussed Medicines, Pain, And Home Safety With Them
• Percent Of Patients Who Gave Their Home Health Agency A Rating Of 9 Or 10 On A Scale From 0 (lowest) To 10 (highest)
• Percent Of Patients Who Reported YES, They Would Definitely Recommend The Home Health Agency To Friends And Family

Because CMS loves to generate 5-star ratings, there are also 5-star ratings related to each of these questions.

Other Lists of the Worst Home Health Care Agencies

The worst home health care agencies in Connecticut

Major Cities in Connecticut

Bridgeport, CT (best, worst)	Hartford, CT (best, worst)
New Haven, CT (best, worst)	Norwich, CT (best, worst)
Waterbury, CT (best, worst)	Danbury, CT (best, worst)
Stamford, CT (best, worst)	Norwalk, CT (best, worst)
New Britain, CT (best, worst)	Bristol, CT (best, worst)
Meriden, CT (best, worst)	West Haven, CT (best, worst)
Milford, CT (best, worst)	Milford city , CT (best, worst)
Middletown, CT (best, worst)	Shelton, CT (best, worst)
Torrington, CT (best, worst)	Naugatuck, CT (best, worst)
New London, CT (best, worst)	Ansonia, CT (best, worst)

Best and Worst Home Health Care Lists in Other States

Alaska (best, worst)	Alabama (best, worst)
Arizona (best, worst)	Arkansas (best, worst)
California (best, worst)	Colorado (best, worst)
Connecticut (best, worst)	Delaware (best, worst)
District of Columbia (best, worst)	Florida (best, worst)
Georgia (best, worst)	Hawaii (best, worst)
Idaho (best, worst)	Illinois (best, worst)
Indiana (best, worst)	Iowa (best, worst)
Kansas (best, worst)	Kentucky (best, worst)
Louisiana (best, worst)	Maine (best, worst)
Maryland (best, worst)	Massachusetts (best, worst)
Michigan (best, worst)	Minnesota (best, worst)
Mississippi (best, worst)	Missouri (best, worst)
Montana (best, worst)	Nebraska (best, worst)
Nevada (best, worst)	New Hampshire (best, worst)
New Jersey (best, worst)	New Mexico (best, worst)
New York (best, worst)	North Carolina (best, worst)
North Dakota (best, worst)	Ohio (best, worst)
Oklahoma (best, worst)	Oregon (best, worst)
Pennsylvania (best, worst)	Rhode Island (best, worst)
South Carolina (best, worst)	South Dakota (best, worst)
Tennessee (best, worst)	Texas (best, worst)
Utah (best, worst)	Vermont (best, worst)
Virginia (best, worst)	Washington (best, worst)
West Virginia (best, worst)	Wisconsin (best, worst)
Wyoming (best, worst)	Guam (best, worst)
U.S. Virgin Islands (best, worst)	Puerto Rico (best, worst)